One Piece Treasure Cruise Global and Japanese Versions Forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.

Bought gems post - support page not working?

Go down

Bought gems post - support page not working? Empty Bought gems post - support page not working?

Post by Map2k Tue Apr 07 2015, 12:24

Hi all

With the sugofest coming along i bought a pack of Gems.
The money got deducted from the appstore, i can see the amount removed, unfortunately they haven't reached me ingame at all.

I then went ingame via support button to the webpage of bandainamco (bnfaq.channel.or.jp /contact/input_c/1530) unfortunately i have to select a "type of inquiry" (mandatory field), but behind that field there's nothing to select Sad

I'm a bit clueless what to do, i did follow the suggestions on the faq, so intended to send them my user is, transaction id etc.

Any help would be appreciated.

Thanks

Map2k

Posts : 1
Join date : 2015-04-07

Back to top Go down

Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum