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Restoration of account issue

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Restoration of account issue Empty Restoration of account issue

Post by Hannelore94 Tue Nov 17 2015, 23:02

Hi,

I am currently unable to use the device in which I previously played Treasure Cruise, but I thought I would be able to transfer the account to my new device with the password and ID issued.

When I tried putting in the ID number and password I'd saved in a note, it didn't work. I thought the password was still usable for 3 months and I issued it definitely less than 3 months ago.

I'm almost certain that I didn't issue myself another password and make the old one unusable, but just in case I did and forgot about it, does anyone know how I could search for the email that would have been used if I did use the email password function? Like, what email address/subject it would have sent with? I've tried searching my emails for things like 'treasure cruise' 'one piece' and 'password' but no such luck.


Thanks.

Hannelore94

Posts : 29
Join date : 2015-10-07

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Post by misterskippy Tue Nov 17 2015, 23:26

The email title would be "Change Device Password".

Any chance you introduced a typo when you keyed in the password into your Note app?

misterskippy

Posts : 64
Join date : 2015-07-19

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Post by Hannelore94 Tue Nov 17 2015, 23:32

misterskippy wrote:The email title would be "Change Device Password".

Any chance you introduced a typo when you keyed in the password into your Note app?

Not such luck with the email unfortunately D:

I must have either keyed a typo or accidentally deleted/added something, maybe when I opened/exited the note. I guess there goes my account Sad

Next time I'll be crazy careful with the password.

Thank you anyway Smile

Hannelore94

Posts : 29
Join date : 2015-10-07

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Post by Hannelore94 Wed Nov 18 2015, 01:08

Very Happy Very Happy Very Happy 

I managed to connect to my old device and snag a new password.

It took about an hour to connect to it to do so... but well worth it, hehe. I will be super careful with passwords in the future Smile

Hannelore94

Posts : 29
Join date : 2015-10-07

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Post by misterskippy Wed Nov 18 2015, 15:41

Great to hear!

misterskippy

Posts : 64
Join date : 2015-07-19

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